Frequently Asked Questions (FAQs)
Shams Britvisa Lawyers Ltd – Frequently Asked Questions (FAQs)
We are located at 291 Slade Lane, Manchester M19 2HR, but we can assist clients globally.
We handle Level 1 OISC cases only. However, we can signpost you to qualified OISC Level 2/3 representatives or another qualified individuals such as solicitors who deal with complex immigration cases.
First, contact the Director, Shams Sherzad, who will acknowledge your complaint within 5 working days and respond fully within 10 working days. If unresolved, you may escalate the complaint to the OISC at OISC Complaints.
No, a short consultation or call-back request is free. Detailed immigration advice is chargeable.
It involves up to 1 hour of comprehensive immigration advice. If you proceed with our services, the cost is refundable.
Yes, fees are refundable if you withdraw before signing the client care letter, less any charges for professional advice received. If you withdraw partway through, we deduct fees based on time spent and refund the remainder.
In line with OISC Level 1 category, we assist with sponsor licences, UK visa applications, and general immigration law, offering guidance and support throughout the application process.
No, we do not represent clients in court, but we can refer you to professionals who are qualified to represent in higher-tier cases.
You can contact click on this link shamsbvlawyers/expert-immigration-advice-form/, by phone at 0330 133 885 or email info@shamsbvlawyers.com to book a consultation or for any queries.
No legal advisor can provide a 100% guarantee of success. While we cannot guarantee outcomes, we take every step to thoroughly check documents and meet all criteria to maximize the chances of success. Visa decisions are made solely by UK Visas and Immigration (UKVI).
Home Office fees are separate from our professional charges and are generally non-refundable if a visa is refused, although invalid applications may be refunded by Home Office. Our professional fees are non-refundable, as they cover time, effort, document preparation, and submissions. The decision to grant a visa is entirely at the discretion of UKVI.
